Shipping & delivery

Little Basics is an online-only store. Little Basics is an online-only store. We do not operate a US warehouse or retail storefront; fulfilment arrangements are confirmed with each order by email before payment.

What that means for your kids' basics order

When you place an order, you receive an order reference on screen. We then confirm the order by email — the items, sizes, delivery address, the delivery timeframe for your address, and the total including any shipping cost — before any payment is taken. If anything in that confirmation does not work for you, you can change or cancel the order in reply, at no cost.

Delivery area

Our opening collection is aimed at customers in the United States. Delivery arrangements for Alaska, Hawaii and US territories are confirmed individually by email, as are any orders from outside the US.

Costs and timeframes

We do not publish a shipping rate table or delivery promises yet, deliberately: rates and timeframes depend on the fulfilment arrangements being finalised, and a table printed before those arrangements exist would be a guess dressed as a promise. Your order confirmation email will state the exact shipping cost and expected delivery window for your order before you pay anything.

Tracking

Once an order is dispatched, tracking details — where the carrier provides them — are forwarded to the email address used at checkout.

Problems with a delivery

If a parcel is delayed, damaged or delivered to the wrong address, email harisleadgen8+littlebasics@gmail.com with your order reference and we will sort it out with you directly.